Shipping Policy

Free Shipping:

Free ground shipping is only valid for select products as identified on the website and is available only within the United States 48 continental states. At United Furnishing, we don't charge for standard delivery. You do, however, have the option to upgrade your standard delivery service to include more a personalized setup and removal experience. Upgrading is easy, and extremely affordable. Simply select the delivery option of your choice during checkout.

How Will My order Ship?

      • All orders are shipped through via Fedex Ground or by LTL comments carrier ground within the contiguous.

 

      • Free shipping is not apply for products shipping Next-Day, 2-Day or 3-Day shipping methods.

 

      • Free Shipping is not apply for shipments going to Hawaii, Alaska, Puerto Rico, Guam, Canada or International.

 

      • Shipments going to Hawaii, Alaska, Puerto Rico, Guam, Canada or International must contact us for shipping rate prior purchase.

 

      • All order will ship Curbside Delivery as standard shipping.

 

      • Assembly required on most items. Email us for more information.

 

      • Upon delivery please inspect the item(s). Please notate any damage on the Proof of Delivery receipt or, if refusing a delivery due to damage, please note refused due to damage on the receipt.

 

      • If the box has any damage, or if there is any reason you are concerned with its packaging or delivery, please write, "Product Damaged" clearly on the sheet the delivery agent asks you to sign.

 

      • This simply insures that if there is any damage, it will be easy to take care of the problem, and your order will be fulfilled as soon as possible.

 


Delivery level information

Curbside delivery
      • Curbside is an exterior delivery and also is the least expensive level of truck delivery.

      • Delivery Driver will unload your items from the truck but will not move the items inside your house or business.

      • You must have the ability to move your items at the time of delivery.

      • Drivers do not assist with helping moving, set up or unpacking.

      • Extraordinary delivery conditions may require an additional fee below.

» Residential Delivery - $0
» Lift-Gate Needed - $45
» Inside Delivery - $90
» Redelivery Charges - $50
» Change of Address - $50
Threshold delivery
      • Threshold is an interior delivery into the first dry area available.

      • Drivers do not assist with helping moving, set up or unpacking.

      • Extraordinary delivery conditions may require an additional fee below.

      • Delivery times are scheduled between the hours of 8 a.m. and 5 p.m.,

      • Monday through Friday, and will be scheduled as a 4-hour window.
White Glove Bronze
      • White Glove Bronze delivery consists of delivery to the threshold of your home (garage, front entrance etc.)

      • The product will be kept in its original packaging, and there is no assembly provided with this service

      • If delivering to an apartment, this includes 2 exterior flights of stairs.

      • Delivery times are scheduled between the hours of 8 a.m. and 5 p.m., Monday through Friday, and will be scheduled as a 4 hour window.
White Glove Gold
      • The delivery company will unload and place your items in the room of your choice.

      • White-glove service generally includes 15 minutes of unpacking, removal/disposal of packing materials and transporting your order up or down a maximum of two flights of stairs.

      • Delivery times are scheduled between the hours of 8 a.m. and 5 p.m., Monday through Friday, and will be scheduled as a 4-hour window.
White Glove Platinum
      • The delivery company will unload and place your items in the room of your choice.

      • White-glove service generally includes 15 minutes of unpacking, removal/disposal of packing materials and transporting your order up or down a maximum of two flights of stairs.

      • White Glove Platinum service is the highest level of home assembly service.

      • The delivery company will also provide 30 minutes of light setup that requires basic tools (e.g. pieces will be screwed or bolted together, set next to each other, or on top of each other).

      • Delivery times are scheduled between the hours of 8 a.m. and 5 p.m., Monday through Friday, and will be scheduled as a 4-hour window.
We Accept all Major Credit Cards